Corporate
Message
our commitment to a legacy of sustainable luxury tourism in the Dominican Republic
a message from Adriana
Once again, we present our 2024 Sustainability Report, which details the progress and achievements made on our journey toward a more sustainable future. We guide our efforts with a Sustainability Strategy that centers on four key commitments: Integral Business, Sustainable Design, Socio-Environmental Balance, and Community Development.
The Dominican Republic, with its natural wealth and cultural warmth, has the potential to lead the future of tourism: more conscious, authentic, and sustainable, where people travel respectfully, seeking meaningful experiences connected to the local culture. Our proposal represents an innovative solution for tourism real estate development, based on integration with the local ecosystem and a long-term vision.
Thanks to the commitment of our team, we are advancing in designing a destination that balances economic development, biodiversity, education, and inclusion with a conscious and differentiated luxury experience. We have demonstrated that it is possible to drive economic growth without compromising environmental or social well-being. Our work in Miches is a testament to how a positive impact can be generated by prioritizing sustainability in all its dimensions.
In 2024, significant progress was made on the construction of the Four Seasons at Tropicalia in the Dominican Republic. This marks the initial phase of Tropicalia’s development and will feature 95 rooms and 25 private residences. This milestone is the result of years dedicated to consolidating strategic alliances and designing a product that reflects our commitment to a legacy of sustainable luxury tourism in the Dominican Republic. The project marks a key step toward positioning the country as a sustainable luxury destination, in harmony with nature and the local community. The arrival of a brand as prestigious as Four Seasons marks a significant achievement, enhancing our tourism offerings. This partnership diversifies and elevates the country’s appeal, drawing in higher value-added tourism investment. We are committed to continuing this progress with future development phases.
We strengthened our leadership in regional development through our participation in the Promiches Board of Directors, which, since the end of 2024, has been chaired by Tropicalia’s President, William R. Phelan. At the same time, we continue to participate in its various conservation initiatives and programs, such as the Sea Turtle Monitoring and Protection Program (Protortuga), in partnership with the Ministry of Environment and Natural Resources of the Dominican Republic and other coastal marine conservation stakeholders.
At the community level, we continue to promote Soy niña, soy importante, an initiative that protects and empowers girls through education and awareness of their rights. In 2024, we launched the pilot program Mi Ruta (My Journey) to support adolescents aged 15 to 18 in developing their life plans after high school. Our scholarship program continues to graduate young agricultural engineers, while Miches Emprende continues to offer low-interest microcredits to local entrepreneurs.
We aspire to be a global model of sustainable and regenerative tourism, where economic development, preservation of the natural environment, and the well-being of local communities coexist in balance. Our vision is to build a world-class tourism destination where luxury and sustainability not only coexist, but propel one another, driving a positive tourism model that prioritizes social development, inclusion, and the conservation of the Dominican Republic’s cultural and environmental heritage.
ADRIANA CISNEROS
CISNEROS CEO
a message from Adriana
Once again, we present our 2024 Sustainability Report, which details the progress and achievements made on our journey toward a more sustainable future. We guide our efforts with a Sustainability Strategy that centers on four key commitments: Integral Business, Sustainable Design, Socio-Environmental Balance, and Community Development.
The Dominican Republic, with its natural wealth and cultural warmth, has the potential to lead the future of tourism: more conscious, authentic, and sustainable, where people travel respectfully, seeking meaningful experiences connected to the local culture. Our proposal represents an innovative solution for tourism real estate development, based on integration with the local ecosystem and a long-term vision.
Thanks to the commitment of our team, we are advancing in designing a destination that balances economic development, biodiversity, education, and inclusion with a conscious and differentiated luxury experience. We have demonstrated that it is possible to drive economic growth without compromising environmental or social well-being. Our work in Miches is a testament to how a positive impact can be generated by prioritizing sustainability in all its dimensions.
In 2024, significant progress was made on the construction of the Four Seasons at Tropicalia in the Dominican Republic. This marks the initial phase of Tropicalia’s development and will feature 95 rooms and 25 private residences. This milestone is the result of years dedicated to consolidating strategic alliances and designing a product that reflects our commitment to a legacy of sustainable luxury tourism in the Dominican Republic. The project marks a key step toward positioning the country as a sustainable luxury destination, in harmony with nature and the local community. The arrival of a brand as prestigious as Four Seasons marks a significant achievement, enhancing our tourism offerings. This partnership diversifies and elevates the country’s appeal, drawing in higher value-added tourism investment. We are committed to continuing this progress with future development phases.
We strengthened our leadership in regional development through our participation in the Promiches Board of Directors, which, since the end of 2024, has been chaired by Tropicalia’s President, William R. Phelan. At the same time, we continue to participate in its various conservation initiatives and programs, such as the Sea Turtle Monitoring and Protection Program (Protortuga), in partnership with the Ministry of Environment and Natural Resources of the Dominican Republic and other coastal marine conservation stakeholders.
At the community level, we continue to promote Soy niña, soy importante, an initiative that protects and empowers girls through education and awareness of their rights. In 2024, we launched the pilot program Mi Ruta (My Journey) to support adolescents aged 15 to 18 in developing their life plans after high school. Our scholarship program continues to graduate young agricultural engineers, while Miches Emprende continues to offer low-interest microcredits to local entrepreneurs.
We aspire to be a global model of sustainable and regenerative tourism, where economic development, preservation of the natural environment, and the well-being of local communities coexist in balance. Our vision is to build a world-class tourism destination where luxury and sustainability not only coexist, but propel one another, driving a positive tourism model that prioritizes social development, inclusion, and the conservation of the Dominican Republic’s cultural and environmental heritage.
ADRIANA CISNEROS
CISNEROS CEO
our commitment to a legacy of sustainable luxury tourism in the Dominican Republic
a reflection of our unwavering commitment to the natural environment, the prosperity of Miches and responsible regional development of the Eastern region of the Dominican Republic
a message from William
Dear friends, partners, and members of our community,
Presenting Tropicalia’s 2024 Sustainability Report marks a pivotal moment, inviting us to reflect on the immense potential of a project developed in a truly unique environment. Miches, a region rich in natural beauty, represents a once-in-a-generation opportunity to define a new model for tourism where development actively closes historical gaps in infrastructure, services, and local opportunities. Far more than an accountability exercise, this document reflects our unwavering commitment to the natural environment, the prosperity of Miches and responsible regional development of the Eastern region of the Dominican Republic.
We have consistently embraced the challenges inherent in developing Miches, from enhancing basic services and cultivating local technical talent to navigating the logistical complexities of operating in a growing rural area. Every decision at Tropicalia is deeply informed by these realities, underscoring our belief that true sustainability requires a profound understanding of the territory and its people. Throughout the years, we have supported local processes, listened intently and invested for the long term.
This approach places human well-being, environmental protection, and value creation at the core of our business. Through Fundación Tropicalia, we actively advance programs in education, entrepreneurship, sustainable agriculture, and gender equality, driven by the belief that a world-class tourist destination must first build citizenship, local capacity, and trust.
In 2024, we successfully advanced our vision of creating a world-class destination that harmonizes with the environment and actively mitigates development impacts. Achieved through close collaboration with our partners, our team, and the local community, and aligned with United Nations Global Compact and the environmental and social performance standards of the World Bank’s International Finance Corporation, this work included: Solidifying responsible practices across all phases of development; promoting decent employment; furthering education through Fundación Tropicalia, and making tangible progress in environmental regeneration and climate adaptation initiatives.
In a global context defined by climate urgency and rapid economic change, our commitment is clear: to maintain the highest of standards, with our feet firmly on the ground and our hearts dedicated to our community and the environment. This report documents that effort and serves as our accountability to everyone who believes in this project, especially the people of Miches, who teach us daily that true development blossoms from the collective.
My sincere thanks to our community and partners for joining us on this journey. This report is a powerful testament to the impact of collaboration and the transformative power of development when executed with consciousness, respect, and responsibility.
WILLIAM PHELAN
TROPICALIA PRESIDENT
a message from William
Dear friends, partners, and members of our community,
Presenting Tropicalia’s 2024 Sustainability Report marks a pivotal moment, inviting us to reflect on the immense potential of a project developed in a truly unique environment. Miches, a region rich in natural beauty, represents a once-in-a-generation opportunity to define a new model for tourism where development actively closes historical gaps in infrastructure, services, and local opportunities. Far more than an accountability exercise, this document reflects our unwavering commitment to the natural environment, the prosperity of Miches and responsible regional development of the Eastern region of the Dominican Republic.
We have consistently embraced the challenges inherent in developing Miches, from enhancing basic services and cultivating local technical talent to navigating the logistical complexities of operating in a growing rural area. Every decision at Tropicalia is deeply informed by these realities, underscoring our belief that true sustainability requires a profound understanding of the territory and its people. Throughout the years, we have supported local processes, listened intently and invested for the long term.
This approach places human well-being, environmental protection, and value creation at the core of our business. Through Fundación Tropicalia, we actively advance programs in education, entrepreneurship, sustainable agriculture, and gender equality, driven by the belief that a world-class tourist destination must first build citizenship, local capacity, and trust.
In 2024, we successfully advanced our vision of creating a world-class destination that harmonizes with the environment and actively mitigates development impacts. Achieved through close collaboration with our partners, our team, and the local community, and aligned with United Nations Global Compact and the environmental and social performance standards of the World Bank’s International Finance Corporation, this work included: Solidifying responsible practices across all phases of development; promoting decent employment; furthering education through Fundación Tropicalia, and making tangible progress in environmental regeneration and climate adaptation initiatives.
In a global context defined by climate urgency and rapid economic change, our commitment is clear: to maintain the highest of standards, with our feet firmly on the ground and our hearts dedicated to our community and the environment. This report documents that effort and serves as our accountability to everyone who believes in this project, especially the people of Miches, who teach us daily that true development blossoms from the collective.
My sincere thanks to our community and partners for joining us on this journey. This report is a powerful testament to the impact of collaboration and the transformative power of development when executed with consciousness, respect, and responsibility.
WILLIAM PHELAN
TROPICALIA PRESIDENT
a reflection of our unwavering commitment to the natural environment, the prosperity of Miches and responsible regional development of the Eastern region of the Dominican Republic